Senda Patient Guidebooks

Troubleshooting Tips for Android

• I can't download the app

  1. Make sure your phone is updated to the current version
  2. Update your phone
  3. Re-download the app from the Google Play store

• My app crashes

  1. Close the app and refresh
  2. Restart your phone
  3. Re-download the app from the Google Play store

• My progress will not save 

  1. Update your phone
  2. Make sure you are using the current version of the app
  3. Delete the current version of the app and re-download the app from the Google Play store

• My app runs slowly

  1. Close unused background apps
  2. Restart the app